Privacy and Cookie Policy for The Garden Furniture Company
Last Updated: March 2026
This privacy policy sets out how The Garden Furniture Company uses and protects any information that you give us when you use our website. We are committed to ensuring that your privacy is protected in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data (Use and Access) Act 2025.
1. Information We Collect
We may collect the following personal data:
- Identity Data: Name and title.
- Contact Data: Email address, telephone number, and postal address.
- Technical Data: IP address, browser type, and location data (collected via consent-based cookies or anonymised pings).
- Transaction Data: Details about products you have purchased from us.
2. How We Use Your Data
We require this information to provide our services and understand your needs, specifically for:
- Order Fulfilment: Processing your purchases and deliveries.
- Internal Record Keeping: Meeting our tax and legal obligations.
- Marketing: Periodically sending promotional emails about new products or special offers (only where you have provided explicit "opt-in" consent).
- Website Improvement: Using aggregated, anonymised data to customise the website experience.
3. Security
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have implemented robust physical, electronic, and managerial procedures to safeguard the data we collect online. All transaction data is encrypted using Secure Sockets Layer (SSL) technology.
4. How We Use Cookies & Google Consent Mode v2
Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience and allows us to improve our site.
Consent Management:
We use Cookiebot as our Consent Management Platform. You have the right to accept or decline non-essential cookies. You can change your preferences at any time by clicking the Cookie Settings icon visible on the bottom right of every page.
Google Consent Mode v2 (Advanced):
We have implemented Google Consent Mode v2. This technology ensures that your privacy choices are respected across all Google services.
- If you grant consent, cookies will be used to personalise your experience and track ad performance.
- If you decline consent, we utilise Advanced Consent Mode. In this state, the website sends anonymised, "cookieless pings" to Google. These pings do not contain personal identifiers and are used solely for high-level statistical modelling to help us understand website performance without tracking individual users.
Current Cookie Declaration:
The following list is dynamically updated based on our latest site scan:
5. Your Legal Rights
Under UK data protection law, you have the following rights:
- The right to access: You may request copies of your personal data.
- The right to rectification: You may ask us to correct any information you believe is inaccurate.
- The right to erasure: You may request that we erase your personal data under certain conditions.
- The right to withdraw consent: Where we rely on consent (e.g., for cookies or marketing), you can withdraw it at any time.
6. Contact and Complaints
If you wish to exercise your rights or have questions regarding this policy, please contact us:
Data Controller: The Garden Furniture Company
Address: Earlswood Garden and Landscape Centre, Forshaw Heath Road, Earlswood, Solihull, B94 5JU.
Email: info@tgfc.co.uk
Telephone: 01564 703230
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).